Privacy Policy

The Privacy Policy of www.inovanex.com applies to all Users of the Website from the moment they accept the Terms and Conditions of Use. Its purpose is to ensure that Users are aware of how INOVANEX will treat their personal data.

1) General Provisions. Users’ personal information is of extreme importance to INOVANEX. Therefore, we use all technical means at our disposal and all necessary legal safeguards to ensure the protection of personal data and privacy.
This Privacy Policy applies to all Users’ personal information obtained as a result of using the Website.

2) Database. The data collected by the Website will be incorporated into a database for which INOVANEX is responsible. This personal information is completely confidential, and INOVANEX will take security measures to prevent its unauthorized use in accordance with the provisions of Law 25.326 on Personal Data Protection.
Any private communications between INOVANEX staff and Users or visitors will also be considered confidential. Access to all such information will be restricted through technological tools and strict internal controls.
However, electronic communications sent by the User to INOVANEX with suggestions and/or questions and/or in compliance with the terms of promotions or contests, newsletters, advertising, or requested information will not be considered confidential. In these cases, INOVANEX may retain and freely use such communications.
Visiting the website www.inovanex.com does not imply that the User must provide any information regarding their identity, and the company cannot associate them with a specific User.

3) Data collected. INOVANEX will collect personal data from Users solely and exclusively through the forms published on the website www.inovanex.com and the emails that Users may send to INOVANEX, limited to first and last name, pseudonym (if any), and email address.
In compliance with the provisions of Articles 2, 7, and 8 of Law 25.326, INOVANEX will not request information that is incompatible with the purpose of the site, nor that directly or indirectly reveals sensitive data about Users, such as data revealing racial or ethnic origin, political opinions, religious, philosophical, or moral beliefs, union membership, or information regarding health or sexual life. Likewise, INOVANEX advises Users not to include this information on the Website.

4) Information Management. INOVANEX will use the information for the following purposes: a) identification and authentication, b) service improvement, c) statistical purposes, d) sending notifications, promotions, or advertising by INOVANEX, among others.
Personal data will not be disseminated or used for any purpose other than or incompatible with that considered when entering it into the database.

INOVANEX may employ other companies and/or individuals to perform tasks or functions on its behalf. Examples of such tasks include sending postal and email messages, removing repetitive information from user lists, analyzing data statistically, etc. These individuals have access to the personal information necessary to fulfill their tasks and functions, but may not use it for any other purpose.
If the communication is direct marketing not requested or previously consented to by the User, INOVANEX will prominently state that it is advertising and will give the User the option to be removed or blocked from that specific database.
In the event of transfer or use for a different purpose, INOVANEX will request Users’ free, express, and informed consent. INOVANEX will not request consent for the processing or transfer of your personal data when required to comply with a government order or legal obligation. If the data is requested through the corresponding legal, administrative, or judicial process, INOVANEX will be compelled to disclose it to the requesting authority.
In the event of a sale, assignment, merger, consolidation, or sale of all or a substantial portion of its assets, INOVANEX may disclose or transmit such information to third parties. Likewise, in the event that INOVANEX is subject to insolvency proceedings, whether voluntary or involuntary, both INOVANEX and its liquidator, creditor, administrator, or receiver may sell, license, or otherwise dispose of such information. Users will be informed of the sale of all or part of INOVANEX’s assets by email or through the Website.

5) Rights. The User has the right to access their data free of charge at intervals of no less than six months, unless a legitimate interest to do so is demonstrated, as established in Article 14, paragraph 3 of Law No. 25,326.
The National Directorate for the Protection of Personal Data, the Supervisory Body of Law No. 25,326, is responsible for addressing complaints and claims filed regarding non-compliance with personal data protection regulations.
Likewise, it is noted that the data subject may at any time request the removal or blocking of their name from the databases (Law 25,326, Article 27, paragraph 3). This is done in compliance with the provisions of Decree 1558/2001, Article 14. 27, paragraph 3, which establishes that “in all communications for advertising purposes made by mail, telephone, email, Internet, or other known remote means, the possibility of the data subject to request the total or partial removal or blocking of their name from the database must be expressly and prominently indicated. At the request of the interested party, the name of the data controller or user of the database who provided the information must be provided.”

6) Procedure. In order for the User to exercise their right to access, rectify, update, delete, and maintain confidentiality of personal data, the following procedure must be taken into consideration:
The controller and processor of the database is INOVANEX. Requests for information, rectification, updating, or deletion of personal data must be sent by email to [email protected].
Once received, INOVANEX will respond in accessible and understandable language, after confirming your identity, within ten (10) calendar days for information requests. For requests to rectify, update, or delete data, the data controller will have five (5) business days to respond.
Information may be denied when doing so could hinder ongoing judicial or administrative proceedings.
In the event that data on deceased individuals is required, the interested party must prove the relationship with the deceased by means of a reliable document confirming their status as the deceased’s sole successor.
Under no circumstances may the report reveal data belonging to third parties.
INOVANEX will provide the most specific and clear information possible and will respond according to the preference expressly stated by the interested party in their request.

7) Information Security. INOVANEX strives to maintain the security of the personal information provided by Users at all times, implementing the necessary internal technical and organizational measures to guarantee the security and confidentiality of the data and making every effort to prevent unauthorized access. However, due to the current state of technology, INOVANEX cannot guarantee that unauthorized access will never occur.
To access INOVANEX services, Users will be provided with a personal password that they will use to buy, sell, bid, rate, communicate, and edit data, among other activities. Users must maintain absolute confidentiality regarding the password for their Website accounts. They are solely responsible for access by third parties and for all actions taken, including payment of any fees that may be accrued or for any damages that other Users may suffer as a result. INOVANEX advises the User to enter a highly secure alphanumeric password that is unrelated to personal information, so that it cannot be deduced by third parties. INOVANEX also recommends that the User change their password periodically by accessing “Customers” from the navigation menu and, once there, clicking on “Account Settings.”

8) Use of Cookies. Website Users acknowledge and fully accept that INOVANEX may use a tracking system through the use of cookies. Cookies are files stored on the hard drive, with a limited duration, that help personalize services. They allow data to be collected for the purposes of User authentication, identity validation, and to evaluate User behavior and demographics in order to offer them better service.
They may also be used for statistical purposes such as: date of first visit, number of visits, date of last visit, URL and domain from which the user originated, browser used, screen resolution, among other User actions. Cookies are also used to promote and enforce the rules and security of the site. None of this information will be associated with Users’ personal data.
However, Users may, if they wish, disable and/or delete these cookies through their internet browser, knowing that with this option, certain content on the Site may not be accessible.
Likewise, INOVANEX may include cookies in the emails it sends to Website Users, solely for the purpose of measuring the effectiveness of the promotions or advertisements contained in said messages.
INOVANEX informs you that, on occasion, cookies or similar files may be installed by third parties in some links to the Website that are not controlled by INOVANEX. INOVANEX is solely responsible for the use of cookies on its own Website and not for the use of cookies by advertisers.

9) Links to other websites. The Website www.inovanex.com may contain links to third-party websites. However, INOVANEX has no control over, nor is it responsible for, the data protection policies or measures of other websites.

10) Mobile Apps:

Privacy Policy for External Access:

This app uses authentication through external services, such as Facebook, Google, and Apple, exclusively for the purpose of facilitating your access to the chat. We want to assure you that we do not store or collect personal information from these accesses. We comply with the strict privacy policies of Google and Apple, guaranteeing the security and confidentiality of your data. Additionally, as app administrators, we use the “panel.instream.audio” link to manage and optimize the operation of our apps. You can use our app with confidence, knowing that your privacy is protected.

Permissions:

Android & iOS: Our app requests the following permissions:
.permission.CAMERA (required to take photos in the chat)
.permission.RECORD_AUDIO (required to record audio in the chat)
.permission.READ_PHONE_STATE (Necessary to detect the phone’s status)

Images, audio, and text are for the exclusive use of the media outlet to which the app belongs.

This Privacy Policy forms an integral part of the Terms and Conditions of Use of the Site.