High performance in Hosting Cloud SSD
For sites that really are worth it!
We clarify your doubts!
What means can I pay for the service through?
Our payment methods are: Paypal, Credit Cards, RapiPago, PagoFacil, Bapro, and CobroExpress.
How long does it take for the service to be activated?
Immediately after contracting the service, you will receive a welcome email and once the payment has been confirmed we will configure your account and you will begin to receive new help messages related to the activation of your accommodation, access to the control panel, the management of the mail from your domain and ftp access.
Which is the guaranteed Uptime?
Our state-of-the-art networks and infrastructure allow us to guarantee you 100% uptime, however we leave openness to a minimum possible failure and this is why we indicate 99.99% uptime. However we want you to check it yourself through the UptimeRobot report generated on our own site.
We think and develop our services with the aim of satisfying you 100% and hoping you to meet all your expectations. For this reason, we offer you the possibility of using the service for 15 days, returning your money if you don’t want to continue using it. To deactivate the service and request a money refund, simply contact us through a Support ticket indicating your decision.
For migration we will request access data to the current web hosting: panel username and password, email and / or FTP boxes. There are special cases on which we may evaluate if a free migration is possible or if it will have a charge.
Can adult content be hosted?
No, in this service you cannot host adult content. However, you can consult our sales area to hire an independent cloud instance.
How many emails can I send per hour?
The web hosting service has the sending of emails limited to 150 emails per hour and has no limits on reception.
Does it include Backups?
For your peace of mind, at INOVANEX we make automatic backups of all the information of your hosting account locally in our CLOUDs and in Google Cloud (remote), so your files are safe.
Does it include free web design?
It does not include, however we can help you install the web platform you want. Consult us via ticket.
Do I have to sign a contract to use the service?
No, you only have to fully accept our "Terms and Conditions of Service". It’s taken for granted that when hiring, you have already read them.
What is DNS propagation?
DNS propagation is the time during which your domain's DNS information is dispersed on Internet network servers around the world. Propagation time ranges from 24 to 48 hours although sometimes it is much shorter.
Can it be paid annually?
Yes, hosting plans can be paid monthly and annually. Remember also that you have a 15-day service satisfaction guarantee and if you do not agree, we will refund your money.
We migrate your website, for free!
Without offline time, we optimize your images, and we install the SSL certificate.