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Streaming Radio
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Frequent Questions
01 - What do you need to do streaming radio and how does it work?
Basically 2 things: 1 PC + 1 INTERNET CONNECTION.
From your computer and connected to the Internet, it sends the audio signal to one of our streaming servers. We install an Encoder Software which will be in charge of collecting the incoming audio signal from your PC (eg from a sound card), and will send that signal to our streaming servers.
Your listeners connect to the streaming server through its website, where the HTML5 player will be or through mobile applications.
Once your order is made, you will receive an email with all the information and steps to follow. In 5 minutes you can be radio streaming without any problem.
RECOMENDATION:
1) In a Radio Studio, it is recommended that you have a computer dedicated to streaming, this way, the configuration would be as follows:
A PC used to make music + Microphones connected to a console and an audio output from it to the AUDIO / LINE or MIC INPUT of the second PC (intended for streaming). .
2) If you do not use a console, and want to transmit from a single PC, you have to activate the MIX STEREO function on your audio card. .
From your computer and connected to the Internet, it sends the audio signal to one of our streaming servers. We install an Encoder Software which will be in charge of collecting the incoming audio signal from your PC (eg from a sound card), and will send that signal to our streaming servers.
Your listeners connect to the streaming server through its website, where the HTML5 player will be or through mobile applications.
Once your order is made, you will receive an email with all the information and steps to follow. In 5 minutes you can be radio streaming without any problem.
RECOMENDATION:
1) In a Radio Studio, it is recommended that you have a computer dedicated to streaming, this way, the configuration would be as follows:
A PC used to make music + Microphones connected to a console and an audio output from it to the AUDIO / LINE or MIC INPUT of the second PC (intended for streaming). .
2) If you do not use a console, and want to transmit from a single PC, you have to activate the MIX STEREO function on your audio card. .
02 - Can I add other plugins / applications later?
Yes, you can add them at any time, anyway we always recommend you to request the ANDROID INTERACTIVE APP from the beginning. This way you will have more listeners and your brand will be enhanced.
03 - What exactly is the AutoDJ service used for?
The AutoDJ Cloud Streaming service is mainly used: when you don't want to use your PC, and you want the AutoDJ to broadcast whatever you leave it programmed. When you only want to have a central program and you don't want to leave your pc on all day. When you need to turn off your PC to go to sleep. When there are power outages. When you go on vacation. When your PC is damaged.
04 - Do you install streaming?
Yes. When you place the order and pay the invoice, the system will send you a welcome email with all the necessary information so that you can configure streaming on your PC. However, in that same email we give you the option to install a remote support program (free), with which one of our engineers will enter your pc to make the configuration for you. You have nothing to worry about, we take care of everything if you want us to.
05 - Is the radio service on the Facebook fanpage included?
No, like AutoDj, Iphone Apps, Android App (except from the Extrem plan), the fanpage player is another complement to streaming.
06 - What payment methods do you accept? Can I pay through Wester Union?
We work with MercadoPago, CuentaDigital, and Paypal. We also accept Wester Union, but if you want to use this payment method, you must generate a ticket. (payments through Wester Union are accepted only if paid annually, and you must pay the corresponding commissions for sending the money).
