INFRASTRUCTURE - CRITICAL OPERATIONS
SysAdmin 24/7 — managed server administration by INOVANEX
Fully managed server administration end to end: hardening, 24/7 monitoring, immutable backups, patching, tuning, and incident response. Your infrastructure run like an operations center by a team that has been doing it since 2003.
INCIDENT RESPONSE
When something happens, we are already awake
This is what a real incident looks like on infrastructure we operate: automatic detection against baseline, an on-call engineer in 12 seconds, and a postmortem before sunrise. No improvising — a tested runbook.
- Immediate containment
- Recovery from clean copies
- Root-cause postmortem
- 03:42:07 DETECTION +0 s
Anomaly detected automatically
Monitoring flags an abnormal mass-write pattern on disk against the server baseline. The alert fires on its own — no human watching a screen.
- 03:42:19 ALERT +12 s
On-call engineer notified
The alert reaches the on-call engineer over multiple channels. Twelve seconds from detection to a human with root access and a runbook.
- 03:47:02 MITIGATION +5 min
Contained, service stable
The process is isolated, the access vector is cut, and immutable backup integrity is verified. The service never stopped responding.
- 04:15:00 POSTMORTEM +33 min
Report delivered to the client
Root cause, actions taken, and preventive measures — in the inbox before the workday starts.
HARDENING INCLUDED
Your server locked down from day one
Every server we onboard goes through the same security checklist. Not optional, not an add-on: it is the baseline.
Layered firewall
Only the ports your operation needs. Everything else closed by default, at every layer.
SSH hardening
Key-only access, no direct root, automatic brute-force blocking.
Patching up to date
Kernel and packages updated in controlled windows, tested before production.
Immutable backups
Encrypted append-only copies that not even an attacker with root can delete or encrypt.
Ransomware detection
Rules that catch mass encryption and anomalous behavior in seconds, not hours.
Access auditing
Every login and every change gets logged. Unauthorized keys are detected and removed.
# checklist applied at onboarding and audited continuously
ANTI-RANSOMWARE
If ransomware gets in, it takes nothing
Two layers make the difference: behavior-based detection that fires in seconds, and immutable append-only backups that not even an attacker with root can encrypt or delete. Restorability is verified on a schedule — never assumed.
From automatic detection to the on-call engineer being alerted.
- Mass encryption caught by behavior
- Multi-channel alerting
- Immediate containment
A backup you cannot restore is not a backup. That is why we restore for real, on a schedule.
MANAGED OPERATION
Everything a systems team does, without hiring one
Professional-grade hardening
We shrink the attack surface: layered firewall, hardened SSH, fail2ban, user management, and minimal services. Your server ends up locked down to best practice, not left on defaults.
24/7 monitoring with real alerts
We watch CPU, RAM, disk, network, and services in real time with baselines and anomaly detection. When something drifts, we know before you do and we act.
Ransomware-proof immutable backups
Encrypted backups with append-only retention and object lock, verified on a schedule. Guaranteed restorability: a backup you cannot restore is not a backup.
Patching without downtime
Kernel, package, and stack updates applied in controlled windows and tested before production. We keep you current with no surprises and no outages.
Performance tuning and optimization
We tune web server, database, cache, and kernel to squeeze every resource. Same hardware, more capacity, lower latency.
Incident and ransomware response
An incident plan with early detection, containment, and recovery from clean copies. If something happens we do not improvise: we run a tested runbook.
ONBOARDING
How we take over your infrastructure
Audit and baseline
We survey your infrastructure, surface risks, and define a secure baseline: users, services, patches, and network exposure.
Hardening and onboarding
We apply hardening, deploy monitoring and immutable backups, and connect your server to our 24/7 operations center.
Ongoing operation
We patch, optimize, watch, and respond. You get clear reports; we keep everything up.
TECH SPEC
Frequent questions
Can you manage servers not hosted with you?
Yes. We operate your infrastructure wherever it lives, in our datacenters or with a third-party provider. We run an onboarding with audit and baseline to take over cleanly and securely.
What happens if I get hit by ransomware?
We run an incident response plan with early detection, immediate containment, and recovery from immutable backups the attacker cannot encrypt or delete. Restorability is verified on a schedule, never assumed.
How do you patch without taking my services down?
We test updates, apply them in agreed maintenance windows and, where the stack allows, with no downtime. If an update needs a reboot we coordinate it to minimize impact.
Is the monitoring really 24/7 or just business hours?
It is 24/7, 365 days a year. Infrastructure is watched continuously with automated alerts and a team that responds at any hour. You do not depend on someone staring at a screen.
What reporting do I get on my servers?
You get clear reports on availability, resource usage, patches applied, backup status, and incidents. Full visibility without needing to be technical.
How much does the service cost?
It is a tailored service: pricing depends on the number of servers, the stack, and the criticality level. Ask for a quote and we will put together a proposal that fits your operation.
Put your infrastructure in the hands of a 24/7 NOC
We audit, harden and operate your servers — the same team that has run critical infrastructure since 2003. Ask for a tailored quote.